Privacy Policy
Last Updated: July 28, 2026
Hello Calm, LLC (“Hello Calm,” “we,” “us,” or “our”) operates the website at hellocalm.com. This policy explains what information this website collects and how we handle it. The short version: we collect only what we need, we keep it private, and we never sell it.
1. What We Collect
- Information you send us. When you fill out a form on this site (to request an appointment, apply for a job, or ask a question), we receive what you type — typically your name, contact information, and your message. We ask only for what we need to respond.
- Basic usage data. Like most websites, we use standard analytics tools that collect anonymous information about how the site is used — pages visited, device type, and general region. This data does not identify you.
Nothing about your care lives on this website. Therapy records, session notes, and billing are kept in a separate, secure electronic health record system that is not part of this site.
2. How We Use It
We use the information you send us to respond to you, help you schedule, and run the practice. If you opt in to our Hello Sunday newsletter, we use your email to send it — and you can unsubscribe anytime with one click. We use anonymous usage data to make the website better. That is the whole list.
3. What We Don’t Do
We never sell, rent, or trade your information. We do not use social media advertising pixels, and we do not share information about your visits with data brokers or social media platforms. The standard measurement tools we use to know whether our website and ads are working never include anything about anyone’s care.
4. Service Providers
A small number of vendors help us run this website — website hosting, email delivery, and scheduling. They receive only what is necessary to do their jobs, and they are not permitted to use your information for anything else.
5. Security
We use reasonable technical and administrative safeguards to protect the information this site handles. No website can guarantee perfect security, so we encourage you to share sensitive personal details in session rather than through a website form.
6. Children’s Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from them online. (We do provide therapy to children and teens — that happens in the office, with parental consent, not through this website.)
7. Third-Party Links
This site links to a few outside services (for example, our client portal and review sites). Those sites have their own privacy practices, which we do not control.
8. Your Choices
You can ask us what information we have about you from this website, ask us to correct it, or ask us to delete it (subject to any records we are legally required to keep). Email us and we will take care of it.
9. Changes to This Policy
If we update this policy, the new version will be posted on this page with a new date at the top.
10. Contact Us
Hello Calm, LLC
2520 St. Rose Parkway, Suite 214, Henderson, NV 89074
hello@hellocalm.com · (702) 381-2192
